Once you place your order, we begin preparing it with care.

Please allow 1–2 business days for us to carefully pick, pack, and dispatch your Bleeves®. Each piece is thoughtfully handled before it leaves our warehouse.

Once shipped, FedEx takes over for international delivery.

Delivery timelines vary by destination country. You’ll see estimated transit times at checkout under the available shipping options before completing your purchase.

A little patience—your cozy moment is on its way. ✨

During high-demand periods (such as holidays or major sale events), processing times may extend slightly beyond the standard 1–2 business days.

We always aim to dispatch orders as quickly as possible and will communicate any significant delays on our website.

All payments are securely processed through Shopify Payments.

We accept major credit and debit cards, including Visa, Mastercard, and American Express. Available payment options may vary slightly depending on your country and will be shown at checkout.

Your payment information is encrypted and handled with the highest security standards. 🔒

Simple, secure, and seamless—just the way online shopping should be.

Prices may be displayed in your local currency depending on your location.

However, your bank or card issuer may process the transaction in a different currency (such as USD), and exchange rates are determined by your financial institution at the time of processing.

Any currency conversion fees or foreign transaction charges are set by your bank and are not controlled by Bleeves®.

Yes, we do! 🤍

Bulk pricing depends on the quantity and type of order. If you’re planning a larger purchase—whether for corporate gifting, events, or group orders—reach out to us at global@bleeves.com.

Tell us what you have in mind, and we may be able to cook up something special for you. We love bringing cozy to more people at once. ✨

At the moment, we do not offer pre-orders or backorders.

However, we regularly restock our designs throughout the year. If something you love is currently unavailable, we recommend checking back soon—your favorite cozy might return sooner than you think. 🤍

The best pieces tend to find their way back.

We can assist with modifications or cancellations as long as your order has not yet been personalized or handed over to FedEx for delivery.

Once an item has been personalized—or once it has been turned over to FedEx—it is already in motion and no longer within our control. 📦

If you need to make changes, please email us as soon as possible at global@bleeves.com, and we’ll do our best to help.

Timing is everything—and we’ll always try to catch it before it ships. 🤍

For security purposes, some international orders may be reviewed to prevent fraud.

In certain cases, we may contact you to verify details before processing. If we are unable to verify the order, it may be canceled and refunded to the original payment method.

This helps protect both our customers and our business. 🤍

Once your order has been processed within 1–2 business days, it is securely packed and handed over to FedEx for international delivery. 📦

Shipping timelines vary depending on your destination country. Estimated delivery times are shown at checkout under the available shipping options before you complete your purchase.

You’ll receive a tracking number via email once your order ships, so you can follow your Bleeves® every step of the way.

From our hands to yours—cozy is on the move 🤍

Once your order has been shipped, you’ll receive a confirmation email with your FedEx tracking number. 📦

You can use the tracking link provided to follow your package’s journey in real time.

Please note that tracking updates may occasionally take a little time to appear in the FedEx system. This is normal, especially within the first 24–48 hours after dispatch.

If you don’t see your tracking email, check your spam or promotions folder. And if you need assistance, feel free to reach out to us at global@bleeves.com—we’re always happy to help! 🤍

Your cozy is on its way—even if the tracking takes a moment to catch up. ✨

At the moment, we operate exclusively online.

This allows us to serve customers worldwide while focusing on product quality and a seamless shopping experience! 🤍

Wherever you are, Bleeves® is just a few clicks away.

All international orders are shipped via FedEx and delivered by air. ✈️

Shipping rates depend on the total weight of your order and your destination country. The exact shipping cost will be automatically calculated at checkout once you enter your full delivery address.

We believe in transparency—what you see at checkout is the final shipping fee before customs duties (if applicable).

Fast, reliable, and handled with care! 🤍

If FedEx is unable to deliver your package, they will typically attempt redelivery or contact you directly using the details provided at checkout. 📦

If delivery fails due to an incorrect address, repeated failed delivery attempts, or unpaid customs duties (if applicable), the package may be returned to us.

In such cases, additional shipping fees may apply for reshipment.

To avoid delays, please ensure your shipping information is complete and accurate before placing your order. 🤍

If you need assistance at any point, you can always reach us at global@bleeves.com!

While most orders arrive within the estimated delivery window, occasional delays can happen due to customs processing, weather conditions, or courier network congestion.

All shipments are sent via FedEx and are insured during transit. 📦

If your tracking shows no movement for an extended period, please allow a little extra time—international tracking updates can sometimes be delayed.

If your package appears lost or significantly delayed, email us at global@bleeves.com with your order number and tracking details. We’ll coordinate directly with FedEx to investigate and resolve the issue.

Your cozy is protected—and so is your peace of mind! 🤍

Yes, you may request an address change as long as your order has not yet been handed over to FedEx for delivery.

Once the package has been dispatched and is in the courier’s system, we are no longer able to modify the shipping details. 📦

If you need to update your address, please email us immediately at global@bleeves.com, and we’ll do our best to assist before it ships.

A quick message makes all the difference! 🤍

Customers are responsible for ensuring that the shipping address entered at checkout is complete and accurate.

If an order has already been dispatched to the address provided, we may not be able to reroute it. Any additional shipping fees resulting from incorrect address details will be the responsibility of the customer.

International orders may be subject to customs duties, VAT, GST, or other import taxes depending on your country’s regulations.

These charges are determined by your local customs authority and are the responsibility of the recipient.

Bleeves® does not control or collect these fees unless explicitly stated at checkout.

We recommend checking with your local customs office if you are unsure about potential charges.

Product prices and shipping fees shown at checkout do not automatically include import duties or local taxes unless clearly indicated.

Any customs duties, VAT, or GST assessed upon arrival are charged by your country’s authorities and must be paid by the recipient.

If taxes are included in your order total, this will be explicitly stated at checkout.

In some countries, FedEx may collect customs duties, VAT, GST, or brokerage fees on behalf of your local government before delivery.

These charges are not shipping fees and are not paid to Bleeves®.

They are imposed by your country’s customs authority and must be settled directly with the courier before your package can be delivered. 📦

If a shipment is refused due to unpaid duties or taxes, the package may be returned to us.

In such cases:

• Original shipping fees are non-refundable
• Return shipping costs (if applicable) may be deducted from any refund

We encourage customers to review their country’s import policies before placing an order. 🤍

If a shipment is refused for any reason (including unpaid duties, change of mind, or failed delivery attempts), original shipping fees are non-refundable.

Any return shipping charges or courier fees incurred may be deducted from any eligible refund.

We encourage customers to review all order details carefully before completing their purchase.

At this time, international orders are typically shipped on a Delivered Duty Unpaid (DDU) basis unless otherwise specified at checkout.

This means the recipient is responsible for any applicable import duties or taxes upon arrival in the destination country.

Each country has its own customs regulations, duty thresholds, and tax structures. Charges may vary based on:

• Order value
• Product classification
• Local VAT/GST rates
• Customs processing policies

Because these policies are controlled by local authorities, Bleeves® cannot predict or influence the final amount assessed.

Occasionally, international shipments may experience delays due to customs processing.

These delays are outside of our control and vary by country.

We appreciate your patience during the clearance process. 🤍

• Bleeves® Regular – Our classic wearable blanket with sleeves, designed for everyday comfort and hands-free warmth.
• Bleeves® XtraLong – An extended-length version of our signature style, offering added coverage for taller individuals or those who love extra coziness.
• Bleeves® EasyFold – A versatile design that folds neatly for travel or storage, making it perfect for home, office, or on the go.
• Giant Hoodie Regular – An oversized hoodie-style wearable blanket that blends relaxed comfort with full-body warmth.
• Giant Hoodie XtraLong – A longer, more generous version of the Giant Hoodie for enhanced coverage and lounging comfort.
• Blazer – A structured yet cozy wearable layer that offers warmth with a more polished silhouette.
• Cape – A relaxed, draped style designed for easy layering and effortless comfort.
• Poncho – A free-flowing, lightweight design ideal for quick warmth and easy movement.

Each piece is created to deliver warmth without restricting your hands—so you can work, unwind, travel, or simply relax in comfort.

Most of our styles are designed as one size fits most for a relaxed, oversized feel.

When you see options like Regular and XtraLong, the primary difference is the length—not the width, sleeve size, or overall fit. The silhouette and comfort level remain the same; only the vertical coverage changes.

This allows you to choose based on your height preference and how much coverage you’d like.

For exact measurements and height guidance, please refer to the size chart on each product page. Cozy should feel easy—not complicated.

The best choice usually comes down to how much length and coverage you prefer.

Our styles are designed as one size fits most, with a relaxed, oversized silhouette. When choosing between Regular and XtraLong, the main difference is the length—not the width or overall fit.

As a general guide:

• Choose Regular if you prefer standard coverage or are of average height.
• Choose XtraLong if you’re taller or love extra drape and coverage.

For exact measurements and recommended height ranges, please refer to the size chart on the product page.

When in doubt, go with the coverage that feels cozier to you. 🤍

Bleeves® is made from our signature premium cuddle fleece fabric.

It is soft to the touch, lightweight yet insulating, and designed to provide comfortable warmth without feeling heavy or restrictive 🤍

Our fabric is ideal for:

• Air-conditioned spaces
• Cool indoor environments
• Fall and mild winter seasons
• Layering during colder months

In warmer climates, it offers cozy comfort without overheating. In colder regions, it works beautifully as a layering piece over loungewear or thermals.

For extremely harsh outdoor winter conditions or heavy snow exposure, we recommend layering Bleeves® with appropriate winter outerwear.

For detailed fabric composition and weight, please refer to the individual product page.

Cozy—wherever you are! ✨

Bleeves® is made with a 200 gsm premium cuddle fleece, offering a balanced mid-weight feel that delivers warmth without unnecessary bulk.

It’s warm enough for:

• Air-conditioned spaces
• Cool evenings
• Fall weather
• Mild to moderate winter temperatures

In colder climates, many customers enjoy layering Bleeves® over loungewear or thermals for added insulation! 🤍

While it’s not designed as heavy-duty outdoor winter gear, it provides substantial indoor warmth and full-body comfort you can move around in freely.

Warmth you can actually live in. ✨

We make every effort to ensure our product photos accurately represent the color, texture, and fit of each Bleeves® style.

However, slight variations may occur due to lighting during photography and differences in screen displays across devices.

Fabric texture and softness may also appear slightly different in person compared to how they look on screen—but rest assured, the cozy feel is even better in real life. 🤍

If you ever have questions about a specific color or style before purchasing, feel free to email us at global@bleeves.com—we’re happy to help!

Each Bleeves® is carefully rolled and secured with a branded center sleeve—designed to showcase the product while allowing you to feel the soft fabric at both ends 🤍

For international delivery, your order is securely packed to protect it during air transit.

Thoughtfully packed—so your cozy arrives safely, wherever you are! ✨

Bleeves® is made from soft, high-quality cuddle fleece designed for everyday comfort.

Many customers find the fabric gentle and comfortable to wear. However, sensitivity can vary from person to person.

If you have highly sensitive skin, allergies, or specific medical conditions, we recommend consulting your healthcare professional before use.

If you have questions about fabric composition or care instructions, feel free to contact us at global@bleeves.com—we’re happy to provide more details! 🤍

Comfort should always feel right for you.

Bleeves® is designed primarily for general everyday use and lounging comfort.

While the fabric is soft and cozy, adult supervision is always recommended when products with loose fabric or sleeves are used around young children or pets.

Bleeves® is not intended as sleepwear for infants, nor is it designed specifically for pet use.

If you have specific safety concerns, please feel free to reach out to us at global@bleeves.com—we’re happy to assist. 🤍

Bleeves® is crafted from high-quality cuddle fleece selected for durability, comfort, and long-term use.

We believe that creating products designed to last—rather than to be replaced quickly—is an important part of mindful consumption. Our focus is on quality construction and everyday wearability, so your Bleeves® can remain a favorite for years. 🤍

As we continue to grow globally, we are always exploring thoughtful ways to refine our materials and processes.

For detailed fabric information, please refer to the individual product page.

Bleeves® is operated globally by Bleeves LLC, a U.S.-registered company.

Our premium cuddle fleece fabric is sourced from China, and each piece is carefully assembled in the Philippines.

We thoughtfully select our fabric partners for quality and consistency, and our production process is closely managed to ensure durability, comfort, and attention to detail! 🤍

Every Bleeves® is inspected before being prepared for international delivery.

Crafted with care—from fabric to final stitch.

Yes, select Bleeves® styles are available with name embroidery. 🤍

You can add personalization directly on the product page before checkout. Please double-check spelling and capitalization carefully, as personalized items are final sale.

A subtle detail—made uniquely yours! ✨

You’ll see a checkbox option on the product page just before adding the item to your cart.

Simply select the personalization option, enter your desired name, and the embroidery fee will be automatically added. The fee may vary slightly depending on your country due to currency conversion.

Each personalized Bleeves® is carefully embroidered before dispatch, so processing may take slightly longer than non-personalized orders. 🤍

For more details about placement, guidelines, and recommendations, we encourage you to visit our Personalization page.

Made thoughtfully—just for you! ✨

Personalization fees may vary slightly depending on your location.

Because prices are displayed in your local currency, embroidery fees are automatically converted based on current exchange rates. As a result, the amount may not always appear as a perfectly rounded figure.

The final personalization fee for your region will always be shown clearly before checkout. 🤍

Yes! 🤍 While we do not include pricing details inside the package, your Bleeves® will arrive neatly rolled and secured with its branded sleeve—making it ready to gift upon arrival.

You may also enter the recipient’s shipping address at checkout.

Comfort makes a thoughtful gift—anywhere in the world! ✨

At this time, gift boxes are not available for Global orders.

Because Bleeves® is a plush, full-size wearable blanket, gift box packaging significantly increases international shipping weight and cost. To keep shipping efficient and more accessible for our customers worldwide, we currently ship without gift boxes.

Each piece is still carefully presented and securely packed for transit. 🤍

Yes, we accommodate custom embroidery for larger orders.

If you’re interested in corporate gifting or group customization, please email global@bleeves.com with your requested quantity and timeline. Our team will review feasibility and provide guidance.

Personal touches—at scale! ✨

To keep your Bleeves® soft and cozy for years to come:

• Machine wash cold on a gentle cycle
• Wash with similar colors
• Do not bleach
• Tumble dry low or air dry
• Avoid high heat to preserve fabric softness

Proper care helps maintain the plush feel and shape of the fabric over time.

Cozy is better when it lasts! ✨

Yes—light fiber shedding can be normal during the first few wears or washes.

Because Bleeves® is made from plush cuddle fleece, small loose fibers may surface initially. This typically reduces after the first wash and does not affect the quality or durability of the product. 🤍

To minimize shedding:

• Wash separately for the first cycle
• Use a gentle wash setting
• Avoid high heat when drying

If you notice excessive shedding beyond the initial stage, feel free to contact us at global@bleeves.com, and we’ll be happy to assist.

Bleeves® is made from soft, high-quality cuddle fleece designed for everyday comfort.

While many customers find the fabric gentle and comfortable to wear, we do not specifically market Bleeves® as a medical-grade or certified hypoallergenic product.

If you have known fabric sensitivities or specific allergies, we recommend reviewing the fabric composition listed on the product page or consulting your healthcare professional before use.

If you need additional details, feel free to contact us at global@bleeves.com—we’re happy to help.

Due to the international nature of our shipments, we are currently unable to accept general returns or exchanges.

All sales are considered final unless:

• The item received is defective
• The wrong item was sent
• The product was damaged in transit

If you believe your order qualifies, please email global@bleeves.com within 48 hours of delivery and include clear photos of the issue along with your order number.

All shipments are insured during transit. If an item is confirmed to be defective or incorrect, we will arrange an appropriate resolution, which may include a replacement or refund.

We kindly encourage customers to review product details, sizing information, and descriptions carefully before placing an order.

We stand behind the quality of every Bleeves® we send.

Personalized items, including those with name embroidery or custom details, are final sale and are not eligible for return, exchange, or refund.

Because these pieces are made specifically for you, they cannot be restocked or resold.

If your personalized item arrives defective or incorrect, please contact us at global@bleeves.com within 48 hours of delivery, along with clear photos and your order number. We will review the issue and assist accordingly. 🤍

We kindly encourage you to double-check spelling and personalization details before completing your purchase.

We’re sorry to hear that — and we’ll make it right! 🤍

If you received the wrong item or believe your product is defective, please email global@bleeves.com within 48 hours of delivery.

Kindly include:

• Your order number
• Clear photos of the item received
• Photos of the packaging (if applicable)

All shipments are insured during transit. Once we review the issue, we will coordinate the appropriate resolution, which may include a replacement or refund.

Please do not dispose of the item or packaging until we’ve completed our review.

Your experience matters to us — and we’ll work quickly to resolve any verified issues!

For all inquiries, please email us at global@bleeves.com. 📩

We currently provide support exclusively via email to ensure every request is documented and properly reviewed.

Please include your order number (if applicable) and as much detail as possible so we can assist you efficiently.

We’ll get back to you as soon as we can.

To ensure authenticity, we recommend purchasing directly from global.bleeves.com, our official international website.

Bleeves® is a registered trademark, and we take brand integrity and intellectual property protection seriously 🤍

Products purchased through unauthorized sellers may not meet our quality standards and are not covered by our support policies.

When you order from our official site, you can be confident you’re receiving genuine Bleeves®—crafted with the comfort and quality we stand behind.

Stay original. Stay cozy. ✨

Yes. All payments on global.bleeves.com are securely processed through Shopify Payments using industry-standard encryption technology. 🔒

We do not store your credit card details on our servers. Your payment information is transmitted securely and handled in accordance with global security standards.

Shop with confidence—your security and privacy are important to us! 🤍

Our customer support team is available Monday to Friday, 8:00 AM to 5:00 PM (Singapore Standard Time – SGT, GMT+8).

All inquiries are handled via email at global@bleeves.com. 📩

We aim to respond as promptly as possible during business hours. Messages received outside of these times will be attended to on the next business day 🤍

We appreciate your patience and look forward to assisting you.

Yes, we occasionally offer promotional codes or seasonal sale periods throughout the year! ✨

These are typically announced during special occasions or limited-time events.

To stay informed about upcoming offers, we recommend subscribing to our email updates or checking our website periodically.

During checkout, you’ll see a field labeled “Discount Code” or “Promo Code.”

Simply enter your valid code and click Apply before completing your payment. The discount will be reflected in your order summary immediately.

Please ensure the code is entered exactly as provided and is still within its validity period. ✨

If you experience any issues applying your code, feel free to email us at global@bleeves.com before completing your purchase. 🤍

Yes, we’re open to exploring wholesale opportunities! 🤍

If you’re interested in carrying Bleeves® in your store or distributing in your region, please email us at global@bleeves.com with details about your business, location, and estimated order volume.

Our team will review your inquiry and get back to you if there’s a potential fit.

We’re always excited to bring cozy to more corners of the world! ✨

Yes, we’re open to retail partnerships! 🤍

If you’d like to feature Bleeves® in your physical or online store, please email us at global@bleeves.com with information about your business, store location (if applicable), and target market.

Our team will review your proposal and reach out if there’s a potential alignment.

We’re always looking for thoughtful partners who share our love for comfort and quality! ✨

Yes, we occasionally collaborate with creators and partners who genuinely align with the Bleeves® brand! 🤍

If you’re interested in working with us, please email global@bleeves.com and include your social media profiles, audience insights, and a brief introduction about your content style.

We review partnership requests carefully and reach out when there’s a strong fit.

Authenticity matters to us—cozy feels best when it’s shared naturally! ✨